Frequently asked questions

Sometimes the design process can feel overwhelming so to ease your mind, have a read of some of the most commonly asked questions below. If there's anything not covered here or you have a general enquiry, please get in touch with me here.

  • Thanks for your interest in working together! Please kindly fill out the project enquiry form here to get the ball rolling. Please note that my availability can vary and will depend on my current workload.

    While I can start quickly at times, I usually plan projects 1-2 months ahead. Please reach out as early as possible to chat about your project and reserve your spot.

  • Pricing varies and is tailored to the specific requirements of your project. Once we've had a chat about your project, I'll create a personalised proposal for you. This proposal will include package options at different price points, ensuring that it aligns with your needs and budget.

    For smaller, one-off design tasks, I'll provide a specific quote. If you anticipate having an ongoing need for design support, I offer monthly retainers. These retainers are designed to accommodate your evolving task list, I can provide an estimate once I have more details about your requirements.

  • Yes. The standard payment is 50/50 - you pay the 50% first payment upfront to secure your spot, and the remaining 50% is paid before project delivery. However, we can split the final payment into chunks or customise a plan to fit your needs.

  • It's important to consider that a logo is just one piece of your overall brand identity. To make the most impact, it's beneficial to have the foundations of a visual identity in place. You might be interested in my Mini Visual Brand service which focuses on just the essentials to get started, learn more about this service here.

  • The price does not cover certain additional costs and I'll be upfront about them if your project requires any. These costs could include font licences (you'll need your own for legal reasons, but I'll guide you through the process), brand photography, paid stock photography, image sourcing, printing fees and any extra refinement rounds beyond the two rounds already included in each project.

  • Before our project begins, you'll receive a digital design survey covering details about your business, goals, ideal customers, and visual inspirations. For digital, print and packaging projects, please provide all written copy and relevant imagery in advance. If you're unsure about anything, please feel free to reach out and I can offer guidance. During the project, I'll ask you to provide your feedback on the designs presented.

  • Each project is unique however I aim to complete larger visual branding projects around 6-8 weeks, while the 'Mini Visual Brand' service offers quicker options. Smaller projects like digital assets and print pieces can be completed in 1-2 weeks.

    We set clear start dates and clear feedback response times for effective communication and delivery. Your timely responses are essential to keep the project on track. Rush projects can be discussed pending availability and for an additional fee.

  • We'll use email, digital forms and recorded screen shares for most interactions. Screen recordings are ideal for sharing ideas and can be reviewed at your pace and accommodate different time zones. Phone calls can be scheduled when when needed. Expect more frequent communication when booking design retainers due to the nature of this service.

  • Absolutely! Even if we're in different time zones or locations in the UK, we'll coordinate feedback times that suit both of us. The primary mode of communication is digital which is ideal for time zones and flexibility.

  • Potentially - I usually create brands from the ground up for visual branding services, but I’m open to working with existing branding. I’ll need to know a little bit more information first, so let’s start by talking about your business and design goals and we can go from there!

Enquire about your project here today

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Enquire about your project here today 〰️

Want to work together?
I’d love to hear from you.